Privacy policy

This Privacy Policy describes how Curalis Health (“Curalis Health”, “we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://curalishealth.com/ (the “Site”), contact our support team, or interact with our services.

 

1) Information we collect and how we use it

 

a) Information you provide to us

We collect the information you voluntarily provide when you browse the Site, place an order, subscribe to communications (email/SMS), or contact us. This may include:

 

  • Contact details: name, shipping/billing address, email, phone number, title.

  • Order and payment details: products purchased, transaction amounts, payment method, last-4 card digits or masked tokenized details (processed by our payment providers).

  • Account and communications: your messages, support requests, survey responses, contest entries, marketing preferences, and any other information you choose to share.

  • Optional demographics (if requested): date of birth, gender.

 


 

b) Information collected automatically

When you use the Site, we and our partners may automatically collect:

 

  • Device and usage data: IP address, browser type/version, time zone, language, referral URLs, pages viewed, time on page, clicks, and other diagnostics.

  • Cookies & similar tech: to operate the Site (strictly necessary), remember preferences, measure performance/analytics, and deliver/measure advertising (see Cookies & Advertising below).

 


 

c) Lawful bases for processing (GDPR/UK GDPR)

We process personal data only where permitted by law, including:

 

  • Performance of a contract (to process and fulfill your orders; provide customer support).

  • Legitimate interests (to secure our Site, prevent fraud/abuse, improve services, internal analytics, and market to existing customers in compliance with applicable law).

  • Consent (for non-essential cookies/analytics/retargeting; email/SMS marketing where required).

  • Legal obligations (tax, accounting, consumer protection, regulatory requests).

 

 

 

 

2) How we use personal information

We use your information to:

 

  • Fulfill orders (process payments, arrange shipping, provide invoices/confirmations, manage returns).

  • Communicate (order/status updates, support, important policy changes).

  • Operate, secure, and improve the Site (debugging, analytics, testing, trend analysis).

  • Marketing (with your consent where required): email/SMS updates on products, offers, and news; targeted ads based on your interactions (see Behavioral Advertising).

  • Compliance (fraud prevention, legal obligations, dispute handling).

 


We will not sell or rent your personal information. We only share it as described below or as required by law.

 

 

3) SMS/Text marketing & notifications (if enabled)

By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help. Message & data rates may apply. For questions, contact support@curalishealth.com.

 

 

 

4) Your choices and rights

 

a) EU/EEA/UK residents (GDPR/UK GDPR)

You have the right to access, rectify, erase, restrict or object to processing, and to data portability. Where processing relies on consent, you may withdraw consent at any time (this won’t affect prior lawful processing). You also have the right to lodge a complaint with your local Data Protection Authority. To exercise rights, email support@curalishealth.com.


 

b) California residents (CCPA/CPRA)

We do not sell your personal information and do not share it for cross-context behavioral advertising as those terms are defined by the CPRA. California residents may request:

 

  • disclosure of categories/specific pieces of personal information collected,

  • correction or deletion of personal information (subject to exceptions),

  • information about third parties with whom we share information, and

  • to limit use of sensitive personal information where applicable.

    Submit requests at support@curalishealth.com. We will verify requests and respond within required timelines. We will not discriminate against you for exercising your rights.

 


 

c) Opt-outs

  • Email marketing: click Unsubscribe in any marketing email or email us.

  • SMS marketing: reply STOP at any time.

  • Targeted ads: see Behavioral Advertising and Cookies sections.

 

 

 

 

5) Cookies & advertising

 

a) Cookies

We use cookies and similar technologies to:

 

  • keep the Site secure and functional (strictly necessary),

  • remember settings (preference),

  • measure usage and performance (analytics),

  • deliver and measure ads (marketing).

 


Where required by law, we use a cookie consent banner to obtain consent for non-essential cookies. You can update your choices via your browser settings and, if available, our cookie preferences link.


 

b) Third-party pixels and contact matching

When you visit our Site, log in, register, or open an email, cookies, pixels, and similar technologies may associate these activities with information that we or others have about you (e.g., a hashed email). We or our service providers may then send communications and marketing to those addresses or audiences. To opt out of a specific partner’s contact-based advertising, follow their instructions (e.g., https://app.retention.com/optout).


 

c) Behavioral advertising

We use your information to provide targeted advertising that we believe may be relevant to you. Learn more about how interest-based ads work at the NAI:

 

  • NAI: https://thenai.org/about-online-advertising/faq/?tab=2

    Opt-outs:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

  • DAA: https://optout.aboutads.info

 


Do Not Track: we do not alter our data practices when we receive a “DNT” signal.

 

 

 

6) Sharing your information

We share personal information only as necessary and with appropriate safeguards:

 

  • Service providers/processors: shipping carriers, payment processors, fraud prevention and security tools, IT/hosting, analytics, and marketing platforms. These providers act under contract, may only process data per our instructions, and must protect it.

  • Partners for specific services: where you opt in or ask us to enable a service for you.

  • Legal/disclosure: to comply with law, enforce our terms, or protect rights, safety, and property.

  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets (we will minimize and, where feasible, anonymize data).

  • Affiliates: for the purposes described in this Policy, subject to appropriate safeguards.

 


We do not allow service providers to use your personal information for their own independent purposes.

 

 

 

7) Orders & payments

When you place an order, you must provide contact and payment information so we can process, fulfill, and support your purchase. If there is a problem with an order, we will use your information to contact you.

 

 

 

8) Security

 

We apply technical and organizational measures designed to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Examples include encryption in transit (HTTPS), limited access on a need-to-know basis, and secure hosting. No method of transmission or storage is 100% secure.


If you believe your account or data has been compromised, contact us immediately at support@curalishealth.com.

 

 

 

9) Children’s privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we learn we have collected data from a minor without verifiable parental consent, we will delete it. Please notify support@curalishealth.com if you believe a minor has provided us information.

 

 

 

10) International data transfers

We may transfer your personal information to countries outside of your home jurisdiction (including the United States) where data protection laws may differ. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) and additional measures consistent with applicable law.

 

 

 

11) Data retention

 


We retain personal information only as long as necessary for the purposes set out in this Policy (e.g., fulfilling orders, providing support), to comply with legal, tax, and accounting obligations, to resolve disputes, and to enforce agreements. Where possible, we will anonymize or pseudonymize data. You can request deletion—see Your choices and rights above.

 

 

 

12) Links to other sites

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any site you visit.

 

 

 

13) Surveys & contests

Participation is voluntary. Information requested may include contact info (e.g., name, address) and demographics (e.g., age, postal code). We use it to administer the program (e.g., notify winners) and to improve our services.

 

 

 

14) Changes to this Policy

We may update this Policy from time to time (for operational, legal, or regulatory reasons). We will post the updated version with a revised “Last updated” date. If changes materially affect your rights, we will provide additional notice where required by law.

 

 

 

15) Contact us

For questions, requests, or complaints about this Policy or our data practices, contact:

support@curalishealth.com


You may also have the right to lodge a complaint with your local Data Protection Authority (for EU/EEA/UK users).

 

 

 

Legal notice (Imprint) 

 

 

  • Legal Entity Name:

    E-COM ASSOCIATES LLC

  •  Trading name:  CuralisHealth

  •  

    Registered Business Address:

    304 South Jones Boulevard

    Las Vegas, NV 89107

    United States of America