Shipping policy

Shipping Policy

Orders are processed and shipped within 1–3 business days after payment has been received.

Delivery time is typically 6–12 business days, depending on the destination country and local courier.

Once your order has been shipped, you will receive an email confirmation with your tracking number.

Please note that in rare cases (e.g. high demand or carrier delays), delivery may take longer than expected.

As soon as your order is shipped, you’ll receive an email with your tracking number.

If you haven’t received it or it doesn’t work, please contact us at support@curalishealth.com and we’ll be happy to assist you.

Please ensure your delivery address is correct during checkout.

Curalis Health is not responsible for incorrect addresses entered by customers.

However, if an error occurs on our side, we will take full responsibility and send you a replacement product at no additional cost.

If you wish to cancel your order, please contact us as soon as possible at support@curalishealth.com.

We ship orders quickly, so cancellation is only possible before your order has been processed by our warehouse.

If we are able to stop the processing in time, you’ll receive a full refund.

If the package has already been shipped, you can return it according to our Return Policy